Summary

A homeowner in Houston contacted us regarding a Rheem tankless water heater that qualified for a warranty replacement. The customer needed an updated unit installed, and the process involved coordinating the unit exchange and ensuring all connections matched the home's setup.

The Work

Arrived onsite and removed the old tankless water heater
Coordinated with the customer for pickup and delivery of the new Rheem unit
Installed the replacement tankless water heater and ensured all gas, water, and electrical lines were properly connected
Verified that the installation met current code requirements and informed the customer about the need for a gas meter before operation

The Outcome

The household now has a new Rheem tankless water heater in place, installed at no charge under warranty. The setup is ready for final activation as soon as the utility company completes the gas meter installation. Clear communication and follow-up steps have helped the customer stay informed and prepared for the next phase.

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Highlight a no-charge Rheem warranty water heater replacement

February, 2026 | Houston

Project Overview

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